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Telecare FAQs

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Sensor Information

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SA Accreditation CLICK HERE to view the TSA website
We are accredited members of the Telecare Service Association, members of the Association must adhere to the published code of practice.

Image of resident showing an array of Telecare sensors and alarms

telecare

 

Telecare offers a range of wireless sensors around the home that are designed to helpolder and vulnerable people live safely, securely and independently in their homes.

The sensors activate an alarm via your telephone line when you have a problem in the home or there is a threat to your safety. The Control Centre monitors your alarm 24 hours a day. When the alarm is triggered, an operator will talk to you over a speaker unit until help arrives.

Telecare enables you to maintain your independence and dignity, whilst giving your family and carers the reassurance that help is on hand should you need it.

Our dedicated Control Centre in Leyland currently provides over 500 Telecare customers with help at the touch of a button 24 hours a day, 365 days of the year. The Control Centre provides 24 hour emergency assistance and handles over 154,000 calls annually for Telecare, Helpline and Lifeline. We are now the lead provider for Telecare in Central Lancashire.

We have a Telecare demonstration home in Leyland where you can view the full range of Telecare sensors in action. You can book a no obligation tour of our Smart Home by calling 01772 450600 or emailing Telecare@progressgroup.org.uk.

The Telecare range of sensors
Frequently asked questions
Download the Lifeline and Telecare Magazine. (PDF)
Our Service Standards
Tour our Smart Home

For more information email us or phone us on 01772 436756.

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Our New Progress Housing Association Telecare logo

Our Telecare service provides peace of mind for many elderly and vulnerable residents.

CLICK HERE to view our TELECARE leaflet available in PDF format

Click here
to download our Telecare
leaflet (PDF)

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