We carry out planned improvement and refurbishment works on our properties that vary from kitchens, bathrooms and re-roofing to general upgrading works.

We consult our customers before we undertake any work on their homes. As part of the consultation process we hold Open Days for tenants to see for themselves the extent of the works. They can also make choices on styles and colours where appropriate.

In addition, we carry out cyclical maintenance that includes painting, annual gas servicing, lift maintenance and fire alarm maintenance.