Translation Services If you would like any information on this website in another language or format (such as audio cassette or Braille) or if you require the services of an interpreter, please phone our Customer Services number on 01772 450600. This site can be translated in different languages using the free Babel Fish translation service from AltaVista. Click on one of the flags to translate the site. For accessibility information please click here.

Help With Increasing Font Size - Windows Computers

Internet Explorer Browser
Open the 'View' Menu with the mouse or by pressing Alt and V.
Select the 'Text Size' option with the mouse or by pressing X.
Choose your preferred text size with the mouse or by using the up and down arrow keys and pressing Enter or by clicking on it.

Firefox Browser
Open the 'View' Menu with the mouse or by pressing Alt and V.
Select the 'Text Size' option with the mouse or by pressing S twice.
Increase or decrease the text size with the mouse or by using the up and down arrow keys and pressing Enter.
Alternatively, you can press Ctrl and + to increase the text size, Ctrl and - to decrease the text size and Ctrl and 0 to return the font size to normal.

Opera Browser - versions 6 and 7
Click on the 'File' menu with the mouse and then click 'Preferences' or press Alt and F.
Click on 'Page Style' from the list of options on the left or press the down arrow key to highlight it.
Click on the drop down box next to 'Default Zoom' and then click on the zoom size you want or press Alt and Z and then use the up and down arrow keys to select the zoom you want.

Help With Increasing Font Size - Macintosh Computers

Firefox Browser
Click on the 'View' Menu with the mouse.
Hover your mouse over the 'Text Size' option and choose a different text size from the list of options.
Alternatively, you can press Apple and + to increase the text size, Apple and - to decrease the text size and Apple and 0 to return the font size to normal.

Safari Browser
Click on the 'View' menu with the mouse.
Click on 'Make Text Bigger' or 'Make Text Smaller' to change the font size.
Or to increase the text size press Apple and + or to decrease the text size press Apple and -.
Internet Explorer Browser
Open the 'View' Menu with the mouse.
Hover your mouse over 'TextZoom' and choose a different text size from the listed options.
Or to increase the text size press Apple and + or to decrease the text size press Apple and -.

Opera Browser for OS X
Click on the 'Opera' menu with the mouse and then click 'Preferences' or press Apple and comma.
Click on 'Web pages' tab or press Alt and Tab until the Web pages tab is selected.
Click on the 'Page Zoom' option box and select your zoom size or press the Tab key twice to select the page zoom option box and use the up and down arrow keys to select your zoom size.
Select the OK button with the mouse or press 'Enter' to return to Opera

Access Keys

• If you are using Microsoft Internet Explorer 4 on a PC, press alt and the access key character at the same time
• If you are using Microsoft Internet Explorer 5 or higher on a PC, press"alt" and the access key character at the same time, then press the enter key
• If you are using Microsoft Internet Explorer 5 on a Mac, press ctrl and the access key character at thesame time
• For Netscape 6 and Mozilla, use the alt key on a PC, or the ctrl key on a Mac

Access keys
S - skip navigation
1 - Homepage
2 - Whats new
3 - Site map
5 - Frequently asked questions
8 - Disclaimer
9 - Feedback facility
0 - Access key details (this page)