Frequently asked questions
What can use TELECARE?
What can TELECARE do to support you?
How much does it cost?
How does it work?
Why TELECARE?
What sort of sensors are available?
Where can you see a demonstration?
Who can use TELECARE?
Several groups of people can benefit from using TELECARE, those:
- with a physical or mental disability
- recovering from illness, returning home from hospital
- who are carers
- wishing to feel safe after being a victim of crime
- who have been victims of domestic abuse
- returning home from hospital
- who live alone, in an isloated area and simply want peace of mind or security
What can TELECARE do to suppport you?
Telecare sets off an alarm to summon help, or alert you, if:
- You fall and are unable to call for help
- There is flooding from your bath, toilet or sink
- There is a build up of gas from your gas appliances
- The temperature in your home is too cold or too hot
- You wander outside your home at night
How much does it cost?
Depending on your circumstances, Telecare may be available free of charge or for a small weekly charge.
How does it work?
Telecare offers a range of wireless sensors around the home that are designed to help older and vulnerable people live safely, securely and independently in their homes.
The sensors activate an alarm via your telephone line when you have a problem in the home or there is a threat to your safety. The Control Centre monitors your alarm 24 hours a day. When the alarm is triggered, an operator will talk to you over a speaker unit until help arrives.
Why TELECARE?
- Help at the touch of a button
- Peace of mind 24 hours a day
- Non-intrusive and discreet
- Friendly and dignified service
- Simple to use
What sort of sensors are available?
For further information about the range of sensors available click here.
Where can you see a demonstration?
We have a Telecare demonstration home in Leyland where you can view the full range of Telecare sensors in action. You can book a no obligation tour of our Smart Home by calling 01772 450600 or emailing Telecare@progressgroup.org.uk.
You can telephone us on 01772 436756 or contact us via email on: controlcentre@progressgroup.org.uk
